---
title: "Atlas Direct Tips: Employee FAQ"
description: FAQ for Atlas Direct Tips Employees!
---
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2. [Atlas Direct Tips (Canada)](https://learn.atlasrms.com/migration/atlas-direct-tips-canada?hsLang=en)
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# Atlas Direct Tips: Employee FAQ
## FAQ for Atlas Direct Tips Employees!
### **How do I get my tips?**
**Atlas sends you your tips via e-transfer, to whatever email address** you designate during your accountsetup. If you’ve enabled auto-deposit with your bank, the tips will be deposited directly into your account! Otherwise, you’ll receive a pass-code alongside your e-transfer; use that code to access your tips.
At any time, you are able to change your e-transfer email inside of Atlas by logging in and accessing your profile.
**Important Notes:**
*E-transfers are sent via our banking partner, AptPay.*
*We recommend enabling auto-deposit with your bank for a seamless experience.*
*If you choose not to set up an auto-deposit, you’ll receive an email from AptPay with a password to complete the e-transfer.*
If you have more questions? Please contact [support@atlasrms.com](mailto:support@atlasrms.com).
---
### **What information does Atlas require from me?**
Because Atlas pays tips via e-transfer, **we don’t ask for any private banking details.**
All we need is your **full name, personal e-mail address and phone number.**
*(Don’t worry, we don’t have a newsletter.)*
---
### **When do I get my tips?**
The timing of your tip distribution is decided on by the group of employees in charge of your tips (sometimes called a Tip Committee.) This means that timing is unique to every business.
Atlas allows for flexible payment schedules, including daily, weekly, or bi-weekly distributions.
Reach out to your tip committee to find out which plan you are on.
Still not sure? Please contact [support@atlasrms.com](https://learn.atlasrms.com/support@atlasrms.com?hsLang=en).
---
### **Can I see my tip history?**
**Yes, users can** [**Log in to Atlas**](https://tips.atlasrms.com/dashboard/113). **Atlas provides transparent and detailed tip reports for every tip payout.** These reports help you track your earnings and ensure transparency in tip distribution.
Simply **log in to Atlas** and click “**Reports**” on the top nav bar. From here you’ll be able to see reports for all the shifts you’ve earned tips for.
For more detailed steps, see:
**[Understanding Tip Reports - Atlas Tip Management](https://atlasrms.atlassian.net/wiki/external/NzZhNjU2Yzk3MDgxNGY0NGIxNmNiZDVhMDg4YjVhMGE)**
---
### **What if there's an issue with my tip payment?**
**Missing your e-transfer pass code?**
- Check your junk/spam folder.
- These emails are sometimes stacked as a thread, with the e-transfer email and the email containing the code grouped together, making them easy to miss.
**If you have any other trouble with your tip payments, log in to Atlas Tip Management** and check your tip reports. If you’re sure you’re missing tips, contact our team [support@atlasrms.com](mailto:support@atlasrms.com) and we’ll be happy to help!
---
### **Does Atlas report my tips to the CRA?**
**No,** **Atlas does not report anything on the platform to the CRA.**
Just like earning cash tips, it’s up to the individual to claim their tips as income at the end of the tax year.
---
### **Who can I contact if I have questions about Atlas Tip Management?**
More questions? Feel free to reach out to our team directly at [**support@atlasrms.com**](mailto:support@atlasrms.com)**.**
Want to learn more about Atlas Tip Management? Visit [**https://www.atlasrms.com/tips**](https://www.atlasrms.com/tips)
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